Support

Something not working, a purchase missing, or an idea? Email support@twogram.gr with your username (Me tab) and we’ll get back to you.

Common questions

How do I play with a friend? On the Daily tab, tap to create a pair and send your invite link. Your friend opens it and joins in the app, or types your invite code under Got an invite code?

How do I keep my progress on a new phone? On the Me tab, tap Save your progress and sign in with Apple, Google or email. On the new phone, sign in the same way, or use a code from your old phone.

A purchase didn’t arrive. Make sure you’re signed in to the same account, then restart the app. Still missing? Email us with the store’s receipt.

How do I cancel the Duo Pass? In your iPhone settings (your name → Subscriptions) or in Google Play (Payments & subscriptions).